I was traveling throughout several states last week and had the opportunity to interact with a lot of different people in the service industry. This involved hotels, cars, restaurants, museums and all kinds of places. One thing that really stood out to me is that most service people are generally, inherently nice as long as you are nice to them. The good service, warm conversation and often free things we got by just being ourselves and being pleasant make you wonder just what other kind of people service personnel are dealing with… Read More